Hexamail Server Administration Guide - Mailboxes - Undeliverable

Undeliverable

Undeliverable emails

Undeliverable

   Undeliverable Email

Undeliverable
This is the list of emails that could not be delivered. Double clicking an email opens in the email viewer. The email viewer will not execute worms, scripts or virus and is not susceptible to any such attacks. Right click one or more selected emails to choose to attempt to re-deliver the email again or delete the email from the store.
 - Email that could not be delivered as the mailbox does not exist
(Click the heading to sort by the column)
Sender
The sender (SMTP MAIL FROM) of the email
Subject
The subject of the email
Date
The date the email was sent
Time
The time the email was sent
Size
The size of the email
Recipient
The recipient(s) of the email
UID
The unique ID of this email
(Underneath control)
Refresh the list
View the selected email
Attempt to redeliver the selected email(s) to the original recipients
Delete the selected email(s)
Empty the undeliverable store
(Right click selected items)

Use the << and >> to navigate between pages of email
Use the droplist to select to show a larger number of email.
Press the refresh button to update the displayed list with your new settings
You can select whether to show All email, Active email or Deleted email
Type an expression into the custom filter box to search for matching email. You can use expressions such as *sender@domain.com* or *phrase*
or use exact matching like action=blocked+marked to display those with the action column showing marked and blocked email
Use match<50% to show all email with a score less than 50% or match34-56% to show those in a specific range or match=45% for an exact match
NOTE: Column sorting only applies to the displayed email.
To sort ALL email be sure to Show All before sorting by the column heading.


   Options

Unknown mailbox action
By default Hexamail only accepts emails to the configured mailboxes, aliases, routes and groups. However in some cases an email may be rerouted by a configured route or group and result in an email being readdressed to a nonexistent mailbox. In these cases you can select what to do with the undeliverable emails.
Example interface
Store, Non-delivery-report, Pass Thru, Forward to Admin, Forward to Address, Delete
Non-delivery-report
Settings...
Press the Settings button to open the Non delivery report settings.
Forward to address
Set the email address that you wish to send undeliverable email to.
Example interface
Pass thru server
Undeliverable emails can be passed thru to another server. Enter the mail server host name or IP Address and port (usually 25) into the appropriate boxes. Use the Test Connection button to get the application to make a test connection to your mail server, verifying that the mail server is accessible to Hexamail and that the configuration is correct.
Example interface

   Settings

Maximum to store
Automatically delete undeliverable email if more than the specified number
Example interface
1 - 50000
25000
10000
Expire
This setting allows automatic deletion of undeliverable email when they have been in the store for longer than the specified number of days
Example interface
On/Off
on
older than
Automatically delete undeliverable email older than the specified number of days
Example interface
1 - 730 Days
30 Days
4 Days