Obtaining a Trial License

Server products require a trial license. In order to get a trial license you need to register: https://www.hexamail.com/download.html You will then be sent a download link and a trial license file (licml or xml file) to use with your software during the trial period. The trial period is time limited, typically to 15 days. If you wish to extend this period contact hexamailpop3downloadersupport@hexamail.com and we will gladly send you an extended trial license.

Obtaining a Permanent License for Hexamail POP3 Downloader

If you have run the software for the trial period and wish to continue using the software for your company, please visit the website at: https://www.hexamail.com/pricing.html There you can purchase a permanent license for the number of users you will have using the system.

If you are unsure as to which features of the full version you require, please visit: https://www.hexamail.com/hexamailpop3downloader/features.htm for a full description of each feature.

Installing a new License for Hexamail POP3 Downloader

Once you have obtained your new license file by following one of the above sections, you simply need to install the license file as follows:


1)Run the Hexamail POP3 Downloader Administration application by choosing Hexamail POP3 DownloaderAdministration from the start menu.

2)Hexamail POP3 Downloader will prompt you to look for a license if a valid license is not yet installed:





3)Browse for the license file you saved from the email attachment (the file with extension licml) you received when you got your download instructions or confirmation of purchase.





if you already have a valid license but wish to update the license:

Once you have saved the license file in a convenient location - you can use the administration interface to browse for it and put it in the correct place for you. Open the administration interface, select the Admin sheet, go to the License page within the Admin sheet. Click the Browse button and find your License file (licml). The administration interface will then copy the license file to the correct location.

4)Restart the Hexamail POP3 Downloader service using the Windows Service Control Panel or by opening the Hexamail POP3 Downloader administration interface. The administration interface will ask you if you wish to start the service in a paused mode ready for configuration.